Administrative
communication in higher education. Text messaging can be “effectively
integrated into both the student and staff experienceâ€. Administrative
staff members were able to integrate the service into their current
means of communicating with students while students were able to
effectively receive and act on text messages. Message types include
notices of changes and cancellations (e.g., class cancellations),
reminders to submit and collect assignments, notices of relevant
lectures/activities, individual administration (e.g., warning messages
to absentees), instructional messages (e.g., instructions for submitting
assignments), and greeting/courteous messages.
According to Pramsane
and Sanjaya (2006), development of education services based on short
message services. The education information such as the enrollment
information, grade release, university announcement, and internship
opportunity can be retrieved and/or sent by the students via SMS through
a login system. This research points out that administrative support to
students via short message services is ideal.
2.1.3 Library Applications
Library
services can be improved through SMS-based administrative support.
Libraries can reach out and serve students ubiquitously by sending and
receiving SMS- based library information. There are a number of areas in
library services for which SMS-based messages can be helpful. Basic
information alerts such as notices of book reservations, and renewals
and overdue reminders are well tailored with this communication medium.
One example is the SMS alert services offered by the Hong Kong Institute of Education
(http://www.sicet.org/journals/jetde/jetde09/simon.pdf)
2.1.4 Mobile Ticketing
The
mobile ticketing is implemented on smart machine in United Kingdom. The
smart machine is a machine which monitors and controls multiple
processes utilizing special service providers, delivering to any
destination network, independent from the mobile operator. Thus, we can
optimize value for money, depending on the content that is provided
(e.g. high quality routing for tickets, standard routing for text
messages with mere information). This system enables the user to buy
ticket for major events like rock concerts and football matches from his
mobile phones. The ticketing technology was successfully tried for the
first time at the Aston Villa v West Bromwich Albion match on April
10th, 2005.
With the help of this technology, consumers can send an
SMS to order their tickets via mobile phone. They then receive a return
SMS which has an image with a 2- dimensional matrix-code. This SMS
contains details such as the ticket number, the mobile phone number and
the seat number. On entering the stadium, the consumers have to hold
their mobile phone with this image SMS open, in front of the scanners
installed by Smart machine systems at the venue of the event. These
scanners validate the users and allow them to enter inside the venue.
The consumers are charged for their tickets by the mobile service
provider once the 2-D code is scanned at the scanning machines. Figure 1
shows what the 2-D code looks like
2-D code Aston Villa v West Bromwich Albion match (2005)
2.1.5 M-Learning system
M-learning
systems, which are subset of e-learning systems designed to be used
from mobile devices, have thus the opportunity to become deeply
penetrated in the market due to the huge popularity of mobile devices.
Probably the oldest and most widely used push technology is em il. Given
the ubiquitous nature of mobile phones, a likely alternative to pushed
emails is the use of their messaging services, i.e. SMS and MMS. The
most common and frequently used mobile service and form of message
communication is Short Message Service (SMS), which is present in every
kind of mobile
device and offers the possibility of reaching all
mobile users. Text messaging seems to provide an opportunity for
intimate personal contacts while at the same time offers the detachment
necessary to manage self-presentation and involvement (D. Reid).
