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Design And Implementation Of An Automated Inventory Control System For A Manufacturing Organization
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(i) Our Standard and Target
Our staff must be at the depots to sight products and stamp marketers documents at all times during official working hours.
Collection of NTA and issuing of receipts for same to marketers on daily basis. Collection and acknowledgement of marketers Claims within 24hours
Claims to be scrutinized by the depot staff and forwarded to the head office within 5 working days.
All Claims received at the depots for processing will be ready for payment to marketers at the depot within 37 working days.
(j) Our Expectations from those we Serve
Bridged products must be delivered within stipulated time limit (presently set at 10days). Marketers to report any breakdown of vehicle immediately to Petroleum Equalisation Fund (management) Board receiving depots within the stipulated time limit (48hours).
Marketers should make all necessary payments to Petroleum Equalisation Fund (Management) Board and depot owners. There should therefore be evidence of such payments including National Transportation Average (NTA) allowance.
Evidence of delivery of correct volume of products lifted.
There must be evidence of Petroleum Equalisation Fund (management) Board loading and receiving depot stamps and signatures.
There must be evidence of stamps and signatures of other agencies at the receiving depot especially Pipeline Products Marketing Company (PPMC) and Department of Petroleum Resources (DPR.)
Orderly presentation of Claims in the following way:
1. Application on original letter headed paper indicating type of Claim with amount being Claimed and duly signed.
2. Each meter ticket from Pipeline Products Marketing Company depots should have the following attachments (a) Receipt for product payment. (b) DO5 (c) Bridging
approval from Pipeline Products Marketing Company (d) Bridging Note also from Company.
Out return report on original letter headed paper duly signed by the particular station manager confirming that products and volume were actually delivered to that station. Submission of Daily products distribution schedule.
Evidence of payment of National Transportation Average allowance by marketers who are in the contribution zones.
Marketers making Bridging /NTA or Inter-district/ NTA claims should present them in different files but must be submitted at the same time.
Depot and Petroleum Products Marketers Association and Major Marketer have to submit detailed and correct addresses of destination of all lifted products.
Monitoring Targets:
(i) Ensure payment of reimbursement to marketers within 37 working days.
(i) Quarterly visits to depot offices by Zonal Coordinators to asses the level of compliance on the standard rule.
(ii) Monthly operational meetings by unit head to evaluate performance.
(iii) Quarterly reports from Zonal and depots offices on performance.
(iv) Annual general operations meeting.
(v) Periodic Stakeholders Forum for assessing targets and improvements in service delivery.
(l) Standards:
(i) Timeliness in payment of reimbursements.
ii) Accurate record keeping and prompt up-dating mechanisms
(M) Feedback Mechanism
The PEF(M)B would gauge public and Stakeholders perception of its performance through the
following means:
(i) Stakeholders consultations/meetings with Marketers and other players in the downstream sector of the petroleum industry.
(ii) Responses to quarterly survey of marketers, transporters, unions, staff and the public on the effects of the Board’s operations.
(iii) Reports from Staff at the 21 depots, Major Marketers, PPPRA, NNPC, NIPCO and DAPPMA facilities on operations perception of the Board’s performances.
(iv) Returns through opinion/suggestion boxes and reactions to publications in the in-house news Magazine of the Board.
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