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Effective Management Through Language Communication In An Organization
[A STUDY OF DELTA STATE POLYTECHNIC, OGWASHI-UKU] -
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5.5 Recommendations
Consequent upon the research findings and conclusions got from the study, the following recommendations are made.
Communication between staff members should as much as possible be made clear, simple and devoid of ambiguities to enable the receiver of the message understand it.
Members of staff should be consulted, encouraged to participate and allowed to analyze any message before sending it. For example, a manager may ask a colleague to proof-read a memorandum before it is circulated in the organization. The content of the message should fit the recipients level of knowledge.
Line of communication between staff and Management should be kept open to avoid rumour mongering and other vices which adversely affect management efficiency.
Management should endeavour to provide oral communication facilities in all offices to enhance communication within and outside the system.
Management and superiors alike should endeavour to commend in writing and even reward deserving staff members in order to boost their morale on the job. In this regard, staff members should at all times be communicated on organizational activities. This, in my opinion, will enhance job performance in an organization.
Efforts should be geared toward ensuring the immediate feedback to messages sent. This, in my opinion, will make the job go smoothly.
Regular meetings between Management and staff representatives should be encouraged. This, in my opinion, will greatly minimize conflict(s).
Management should endeavour to occasionally organize training workshops to improve the written and oral communication skills of staff members.
The researcher believes that if these recommendations are strictly adhered to, the problems arising from the lack of effective language communication in organizations will be a thing of the past.
5.6 Suggestion for Further Research
The researcher would suggest that similar studies be under taken with other organizations within and outside Delta State.
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ABSRACT - [ Total Page(s): 1 ]AbstractIt is observed in many organizations that there has been the problem of ineffective language communication. This has adversely affected the management and subsequent performance level of these organizations. Opinions expressed by several scholars revealed that effective language communication played a very important role in the efficient management of an organization. This fact laid the basic foundation for this research. This study therefore, investigated the impact of effective ... Continue reading---
APPENDIX A - [ Total Page(s): 1 ]Appendix A Faculty of Arts, Department of English Language and Literature, Nnamdi Azikiwe University, Awka.Dear Sir/Madam, Request for y ... Continue reading---
APPENDIX B - [ Total Page(s): 2 ]Works CitedAkpovi, S.U. Behavioural Science for Organizational Management.Benin City: Ambik Press, 2000.Aniemeka, G.I. Fundamentals of Public Administration. Onitsha: Osyora Nigeria Limited, 2003.Arhagba, E.E. Communication Basics: An Insight intoOrganizational Communication. Effurun: Shelfa International Limited, 1996.Burgoon, G. and T. Saine. Communication in Languages:Multiple Perspectives. London: Sage Publication, 2007.Dahnke, G.L. and G.W. Clatterbuck. Human Communication: Theory And Resea ... Continue reading---
TABLE OF CONTENTS - [ Total Page(s): 1 ]Table of ContentsPageTitle Page Approval PageDedicationAcknowledgements Abstract Table of Contents List of Tables/Figure Chapter One: Introduction1.1 Background of the Study 1.2 Statement of Problem 1.3 Objectives of the Study 1.4 Significance of the Study 1.5 Scope of the Study 1.6 Research Questions 1.7 Definition of Terms Chapter Two: Review of Literature2.1 The Concept of Language and Communication 2.2 The Relationship ... Continue reading---
CHAPTER ONE - [ Total Page(s): 2 ]It has been observed also that in the aforementioned Polytechnic, there exists a great gap between the Principal Officers and the other staff members. For example, in the Registry, where we have the Registrar as the Chief Administrative Officer, the next most Senior Administrative Staff happens to be a Senior Assistant Registrar, (no Principal Assistant Registrar, no Deputy Registrar in between).The above situations already described, usually result in conflicts and even hinder individual job pe ... Continue reading---
CHAPTER TWO - [ Total Page(s): 6 ]Lack of Communication PolicyMost companies or organizations do not have clear cut policies dealing with intra or inter organizational communication. Employees want straight forward, honest, balanced information and not propaganda.In my candid opinion, for any organization to perform maximally, all efforts must be geared towards eliminating the various barriers to effective language communication. Once this is done, Management and members of staff of the organization can freely interact and c ... Continue reading---
CHAPTER THREE - [ Total Page(s): 2 ]A total of two hundred (200) staff members make up the research sample of the study.3.4 Research InstrumentThe instrument for this project is basically a draft questionnaire (see appendix). Before the questionnaire was prepared, the researcher had in mind the objectives the questionnaire was expected to accomplish.A total of two hundred(200) questionnaire were administered to senior and junior staff of Delta State Polytechnic, Ogwashi-Uku.Section A of the questionnaire was to collect respo ... Continue reading---
CHAPTER FOUR - [ Total Page(s): 11 ]Research Question 2Poor communication adversely affects job performance in Delta State Polytechnic, Ogwashi-Uku.The response to question two (2) above is shown in the table below.The above reveals that a majority of the respondents, i.e153 out of 200, agree with the assertion that poor communication adversely affect job performance in Delta State Polytechnic, Ogwashi-Uku. This clearly indicates that members of staff cannot efficiently carry out their respective duties if they are poorly communic ... Continue reading---
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ABSRACT - [ Total Page(s): 1 ]AbstractIt is observed in many organizations that there has been the problem of ineffective language communication. This has adversely affected the management and subsequent performance level of these organizations. Opinions expressed by several scholars revealed that effective language communication played a very important role in the efficient management of an organization. This fact laid the basic foundation for this research. This study therefore, investigated the impact of effective ... Continue reading---