• An Assessment Of Conflict Management In An Organization

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    • 1.6   Scope of the Study
      This study is operationally restricted to non-profit oriented institutions in Nigeria, especially here in Auchi. Which personal interviews and questionnaires where conducted and administered to both junior and senior staff of Hartland Construction Nigerian Limited, Auchi Edo State Head Office. And the response will be used to make generalization, conclusions and recommendation base on this work.
      1.7   Significant of the Study
      The significant of this work is mainly expected to be beneficial to organizations’ and administrators’ methods of conflict resolution model, so as to avoid future conflict actions, and by ensuring organizational development are achieved through the use of corrective action of conflict.
      Above all, this study will contribute immensely to the wealth of knowledge in the area of management, which will be beneficial to management students, administrators, business men and managers etc. This will obviously increase the efficiency of Business growth and its productivity.
      1.8   Limitations of the Study
      Basically, the limitation of this work is on the poor response rate by respondent and uncooperative attitude in ensuring that the conduct of the personnel are interviewed.
      The personnel are always on patrol, and thereby finding it difficult to see the personnel at due time te interview. The unavailability of funds to procure the necessary materials was difficult. However, the data collected here were used to analyze and generalize the outcome of this research in concluding the bases of the findings on this survey.
      Finally, constant frowned attitude of some of respondents at some questions which they felt and ‘think that’ such questions might be probing to their work or office.
      1.9   Operational Definition of Terms
      Conflict: Conflict is a situation in which people groups or countries involve in a serious disagreement or argument.
      Strike: Strike is a work stoppage caused by the mass refusal of employee to work.
      Collective bargaining: Collective bargaining is a process whereby representatives of management and workers negotiate over issues like wages, hours and condition of employment.
      Go slow: This is a deliberate reduction of productivity by workers in an organization.
  • CHAPTER ONE -- [Total Page(s) 3]

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    • ABSRACT - [ Total Page(s): 1 ]This research work aimed at investigating the assessment of managing conflict in organization especially that of non-profit making organization. The objective of the study is to provide necessary strategies to manage conflict and to make appropriate recommendation, for effective conflict resolution, and to ensure development, productivity and societal growth. The researcher adopt the description pattern of study and uses personal interview and questionnaires to collect data for the studying sixt ... Continue reading---