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An Assessment Of Conflict Management In An Organization
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1.6 Scope of the Study
This
study is operationally restricted to non-profit oriented institutions
in Nigeria, especially here in Auchi. Which personal interviews and
questionnaires where conducted and administered to both junior and
senior staff of Hartland Construction Nigerian Limited, Auchi Edo State
Head Office. And the response will be used to make generalization,
conclusions and recommendation base on this work.
1.7 Significant of the Study
The
significant of this work is mainly expected to be beneficial to
organizations’ and administrators’ methods of conflict resolution model,
so as to avoid future conflict actions, and by ensuring organizational
development are achieved through the use of corrective action of
conflict.
Above all, this study will contribute immensely to the
wealth of knowledge in the area of management, which will be beneficial
to management students, administrators, business men and managers etc.
This will obviously increase the efficiency of Business growth and its
productivity.
1.8 Limitations of the Study
Basically, the
limitation of this work is on the poor response rate by respondent and
uncooperative attitude in ensuring that the conduct of the personnel are
interviewed.
The personnel are always on patrol, and thereby finding
it difficult to see the personnel at due time te interview. The
unavailability of funds to procure the necessary materials was
difficult. However, the data collected here were used to analyze and
generalize the outcome of this research in concluding the bases of the
findings on this survey.
Finally, constant frowned attitude of some
of respondents at some questions which they felt and ‘think that’ such
questions might be probing to their work or office.
1.9 Operational Definition of Terms
Conflict: Conflict is a situation in which people groups or countries involve in a serious disagreement or argument.
Strike: Strike is a work stoppage caused by the mass refusal of employee to work.
Collective
bargaining: Collective bargaining is a process whereby representatives
of management and workers negotiate over issues like wages, hours and
condition of employment.
Go slow: This is a deliberate reduction of productivity by workers in an organization.
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ABSRACT - [ Total Page(s): 1 ]This research work aimed at investigating the assessment of managing conflict in organization especially that of non-profit making organization. The objective of the study is to provide necessary strategies to manage conflict and to make appropriate recommendation, for effective conflict resolution, and to ensure development, productivity and societal growth. The researcher adopt the description pattern of study and uses personal interview and questionnaires to collect data for the studying sixt ... Continue reading---