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Role Of Management In Motivating Workers In The Banking Sector
[A CASE STUDY OF FIRST BANK NIG. PLC. OKPARA AVENUE, ENUGU]
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1.11 HISTORY OF THE AREA OF STUDY
First
Bank was founded precisely in March 31st 1894. at inception, the bank
was incorporated as a limited liability company under the name Bank of
British West Africa (BBWA), with the head office originally in
Liverpool. First Bank of Nigeria Plc is the premier bank in West Africa
and the leading financial service provider in Nigeria. The Bank has
involved itself in national development especially its contribution to
the economic growth and development of Nigeria over the last 116 years
and has been driven by commitment to the provision of excellent banking
services. In response to a rapidly changing economic and business
environment, First Bank has at various times restructed her operations.
This Bank had in 1975 changed her name from Bank of British West Africa
(BBWA) to Bank of West Africa (BWA). In 1966, the Bank merged with
standard bank, UK and adopted the standard Bank of West Africa limited
and in 1969 was incorporated locally as the standard Bank of Nigeria
Limited in line with the companies Decree of 1968 changes in their name
also occurred in 1979 and 1991 to First Bank of Nigeria Limited and
First Bank of Nigeria Plc, respectively.
First Bank opened it‟s
second branch in Nigeria in Calabar in1900 and 12 years after, extended
it‟s service to Northern Nigeria by opening Zaria, Banch. The Kano
Branch was opened in 1928. Currently with over 570 branches, the First
Bank group has one of the largest branch networks in Nigeria. In 2002,
First Bank established a wholly owned banking subsidiary in United
Kingdom First Bank of Nigeria (UK) limited, regulated by the financial
service Authority (FSA). First Bank thus became the First Nigerian Bank
to own a fully fledged bank in the UK. In 2007, First Bank of Nigeria
(UK) set up it‟s Paris office to serve as a marketing base to service
francophone West Africa. First Bank also has a representative office in
South Africa and has obtained a license to open a representative office
in China. As a full spectrum, financial service provides the
product/services mix has been designed to cater for the needs of their
diverse client base. Increasing strongly on services delivered via
various electronic platforms, the primary concern is to improve customer
transaction convience and in a case of access to their service as well
as strengthen transaction security.
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ABSRACT - [ Total Page(s): 1 ]This project work was carried out to determine the role of management in motivating workers in banking sector, using first Bank Nig. Plc, Okpara Avenue, Enugu State as a case study. The purpose of this study is to find out how workers in the banking sector derive motivation, taking into consideration the impact of management influence and the effect of this on productivity. Also research questions and hypothesis were stated to be used in generalization towards the end of this with the appropriat ... Continue reading---
