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The Employee Training And Productivity In The Aviation Industry
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It is against this
that this research work is set to investigate if proper and adequate
training programem are undertaken to make employees to be on top of
providing quality service to the people.
The responsibilities of FAAN are:
a. Development and maintenance of airports with the Nigeria territory.
b. Provide safe environment under which passenger and goods would be carried by air.
c. Provide accommodation and other facilities for effective handling of passengers and freight.
d. Development and provision of facilities for surface transport at Airports.
An
organization saddled with the above responsibilities cannot but train
her employees to provide efficient and effective services to customers.
The authority established a training centre for the training
development of her staff nationwide. It is therefore not out of place
to look at the training programme offered to employees to improve their
skills, knowledge, behaviour in order to increase their productivity.
Operational definition of Term
Employee:
Employee is a person who is hired to provide services to a company on a
regular basis in exchange for compensation and who does not provide
these services as part of an independent business. An employee is a
person working for another person or a business firm for pay.
An employee is a person employed for wages or salary especially at non executive level.
An employee is a person who laws hired by an employer to do a specific job.
Training:
Training is an acquisition of knowledge, skill and competencies as a
result of the teaching of vocational or practical skills and knowledge
that relate to specific useful competencies. Training has specific goals
of improving one’s capability, capability and performance. it forms the
core of apprenticeships and provides the backbone of content at
institutes of technology.
In addition to the basic training require
for a trade, occupation or profession, observers of the labour market
who recognize as of 2008 the need to continue training beyond initial
qualifications to maintain upgrade and update skills throughout working
life people within many professions and occupation may refer to this
sort of training as professional development. Training is also the
action of teaching a person or animal a particular skill or type of
behaviour. Training is an educational process.
Productivity:
Productivity is a measure of the efficiency of production. Productivity
is a ratio of production output to what is required to produce it
(input) the measure of productivity is defined as a total output per one
unit of total output. Productivity is the state of quality of
producing something.
REFERENCES
Ajakare, J.B. (2000). Problem of training and development in FAAN lecture note.
Beach E.F. (2001). Management: it nature and significance. London pitman publishing company.
Bramky, P. (2000). Evaluating training effectiveness. Translating theory into practice. London. McGraw-Hill training series.
Ceciliar, O. Oladapo (2002). Introduction to Adult Education Published by G.P.O. Ibadan.
Odugbemi,(2002). The handbook on training and development published by Backwell Limited.
Patrick, A. (2001). Human resource management and strategies. University of Lagos published in Nigeria by Nile Ventures.
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