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Evaluation Of Ict-based Information Resources And Services Utilization In Private University Libraries In Enugu State, Nigeria
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Statement of the problem
Information and communication technology
(ICT) utilization has become an indispensable part of many university
libraries around the world. It is being used to search for journal
articles, to access reference materials, to conduct research and to send
e-mail (Aina, 2010). When effectively utilized, it translate into
efficient user service delivery, which in turn lead to improved access
to information; enhanced educational development; improvement in the
status of Nigerian libraries; digitization of local content and
conservation of library space. However, when ICT is not utilized or
inefficiently utilized, it will lead to inefficient and poor user
service delivery; it will also affect the role of university libraries
as sources of learning, education; innovation and research for social
development, as well as vehicle of communication. Users on the other
hand will also suffer continuous frustrations as result of lack of ICT
utilization, even when utilized; students who are not familiar with the
routine of its utilization will be frustrated and anxious as well as
exhibit avoidance behaviour (Okiy, 2010). University library users will
further be discouraged from seeking assistance in the library for their
academic needs. The implication is that students and other researchers
would miss utilizing important information that could have made them
better scholars. While others may abandon the library to patronize the
cyber café in other to access information on the internet through other
available websites for current academic resources.
Despite these
benefits and the dangers of poor ICT utilization for user services in
university libraries, to the best of the researcher’s knowledge, it
appear that university libraries in Nigeria, specifically, Private
university libraries in Enugu State Nigeria are still at a minimal level
of utilizing ICT in providing user services. Although several scholars
have written on the utilization of ICT in university library services,
none have specifically directed their study to federal university
libraries in South Eastern region of Nigeria. This research therefore is
directed at determining the utilization of ICT in users services of
federal university libraries in South Eastern Nigeria, with specific
focus on the examination of the availability of ICT facilities; extent
of ICT utilization, users perception of benefits derived; problems
associated with ICT utilization and strategies in containing the
problems associated with ICT utilization in users services of university
libraries
Objective of the study
The broad objective of this
study is to examine ICT-Based Information Resources and services
utilization in private university libraries in Enugu State, Nigeria.
Specifically the study seeks:
Examine the ICT facilities available for providing user services in private university libraries in Enugu State.
Examine the extent of ICT utilization in user services of private university libraries in Enugu State.
Determine
users’ perception of benefits derived from ICT utilization in user
services of private university libraries in Enugu State,.
Examine the problems associated with the utilization of ICT in user services of private university libraries in Enugu State.
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ABSRACT - [ Total Page(s): 1 ]The broad objective of this study is to examine ICT-Based Information Resources and services utilization in private university libraries using Enugu State, Nigeria as case study.Survey research design was adopted for the study and with the aid of convenient sampling method, the researcher selected One hundred and fifty (150) participant from three (3) privates university in Enugu State as the respondent of the study. Well structured questionnaire was issued to the respondent of which total of 14 ... Continue reading---
