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Impact Of Information Communication Technology (ict) On Staff Training And Development
[A CASE STUDY OF JOHN HARRIS LIBRARY IN UNIVERSITY OF BENIN, EDO STATE, NIGERIA]
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Training and development for libraries is a critical factor in a
knowledge base economy where information and communication iskeyto
national development. Knowledge has become the only reliable instrument
of gaining competitive advantage and staff training and development has
become the panacea for addressing these challenges. Currently,
organizations are recognizing the need to use best training and
development practices to achieve their goal. In the Boards of Alan,
(2009), staffs are now seen not just as employees, but as the
organizations greatest asset which when given development opportunities,
will deliver services to meet the changing needs of customers. The
implication of the above position is that for library staff, relevant
training and development should not be underestimated.
Training plays
crucial role in the attainment of organizational goals through staff.
There is a correlation between organizational success and investment due
to relevant training and development. Hence staff training and
development can also lead to organizational change and success, Sardar
(2010). Besides, the value of staff training and development cannot be
over emphasized for organizations. Effective training can boost the
confident of library staff. The feedback from library users can also
lead to job satisfaction and motivation. Organizations’ that invest in
staff training and development usually benefits from an enriched working
environment with higher level of staff retention as well as increased
productivity and performance, Cobblah(2015).
Due to rapid
technological and organizational changes, libraries have also increased
the scope of librarians` responsibilities. In order to meet the
information needs of library users; the skills and services have also
drastically change with staff development and continuing education
(Callahan & Watson, 1995). Staff training and development in
libraries is therefore intended to strengthen the capabilities of
libraries to perform functions effectively and efficiently in an
information technology era. Staff training and development programs in
libraries encourage the growth of both individual and library. This
study focuses on the impact of information technology on staff training
and development in John Harris Library in University of Benin, Edo
State, Nigeria.
The University of Benin, main library, the John
Harris Library, was named after the pioneer university librarian, PROF.
JOHN HARRIS, from New Zealand. The library began with the inception of
the university in 1970 at the Ekehuan Road Campus. John Harris Library
is an ultra-modern building with central air conditioning. The building
is designed to seat about 700 readers. It provides photocopying,
duplicating, laminating and binding services. The library has been
computerized. Installation of other modern information technology
facilities is ongoing.
With the high increase in student population,
the library has embarked on an expansion programme with the
establishment of faculty libraries; the Ekehuan Road Campus Library,
Medical Library, Law, Engineering and Pharmacy Library are functional. A
John Harris Library extension is awaiting commissioning. The library
participates in interlibrary co-operation among Nigerian academic
libraries.
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