• Personal Selling As An Effective Promotional Tool In Marketing Of Industrial Goods
    [A CASE STUDY OF NNPC, ILORIN]

  • CHAPTER FOUR -- [Total Page(s) 13]

    Page 2 of 13

    Previous   1 2 3 4 5 6    Next
    • INTERVIEW RETURNS
          The interview was held with the finance manager, sales representative and the Branch manager, The returns from this interview to through light in certain situation and clarity points.
          In total marketing Nigeria plc, the recruitment and selection of sales representative starts with a requisition from the sales department to the personnel for sales representative is a minimum of B.Sc/HND with emphasis on social sciences and engineering. This is due to the technical nature of their product. The social sciences help to develop the marketing and engineering of the chemical nature of the products.
          The personal officers establishes the criteria for the screening and selection of the sales representative before selecting starts, there must be existing vacancies.
          The first stage of the process is the written test which is based on two areas:
      a.    Technical test: this is a test on the technical knowledge and ability since their technical nature needs to be known so as to be able to sell it.
          The second stage in an oral interview after passing first stage, a letter inviting the applicants for an oral interview will be sent. This interview tries to test the confidence and composure of the applicants. It could be panel composed of the general manager, operation manager, sales manager, in strict manager etc.
          The last stage, is the use of an industrial psychologist this psychologist determine their fitness and ability of the applicant to be able to perform the duties. The credence of will be employed, inducted and trained and he will be given job description which is attached.
          The sales representatives are in the senior category of the total staff. Their salary fully within the corporate salary structure. Their salary is highly competitive in the petroleum marketing industry and the company considered that before establishing their sale representative salary. The company also gives education fund for the sales representatives.
      4.2    PRESENTATION AND ANALYSIS OF PROBLEMS
          Data presentation and analysis involved information for the data collected to ensure summary description of the subject of study. The aim of the presentation and analysis is to transfer the raw data into meaningful and organized sets to show and measure the results of the research and communicate to the management or anyone that way have the need for the research work.
          The data presented analyzed and interpreted is the position of primary data and secondary data. This will help to clarifys the points.
          During the research 200 questionnaires were distributed to the consumers in which 150 were responded.
          In each of the data collected the statistical analysis shall be followed by simple illustration of responds and total analysis of data collected will be show in tabular from with corresponding percentages of responses for enhancement of easy comprehension. The sulgects that were involved in the completion of the questionnaire are male and female. Some are literate while some coreillitrate. The subject ranges from drivers students, business centers, and civil fervent.
  • CHAPTER FOUR -- [Total Page(s) 13]

    Page 2 of 13

    Previous   1 2 3 4 5 6    Next
    • ABSRACT - [ Total Page(s): 1 ]ABSTRACTThe project aim at knowing personal selling as a promotional tools in marketing of industrial goods, which provide for detail information about all activities that is going in industrial goods/ products, and also touch the parts of promotional activities like sales promotion, public relation, advertising and publicity which is useful to solve marketing problems. This project explains all process involve in oil companies in order to make successful selling activities. However, it also hig ... Continue reading---

         

      TABLE OF CONTENTS - [ Total Page(s): 1 ]TABLE OF CONTENTTitle Page  Certification   Dedication  Acknowledgement    Abstract   Table of contents  CHAPTER ONE1.0    Background of the study    1.1    Introduction  1.2    Statement of problems of study   1.3    Aims and objective of study  1.4    Significance of the study    1.5    Scope of the study   1.6    Limitation and constraints of the study  CHAPTER TWO2.0    Marketing definition and Explanation  2.1    Definition of Industrial Ma ... Continue reading---

         

      CHAPTER ONE - [ Total Page(s): 3 ]CHAPTER ONE1.0    BACKGROUND OF THE STUDY1.1    INTRODUCTION    Selling is one of the oldest professions in the world. The people who do the selling go by many names. Sales people, sales representatives, account s executives, sales consultants, sales engineers, agents district managers, marketing representatives, and account development reps, to name just a few.    The term salesperson covers a wide range of positions form the clerk selling in a retail store to the engineering sales ... Continue reading---

         

      CHAPTER TWO - [ Total Page(s): 3 ]ACCESSORY EQUIPMENT    This is another class of industrial product in an organization. This equipment is used to facilitate rather than to perform the basic operation of a plant. It consist of items such as cutting tools, fork-lift, truck, chain hosts and small motors, equipment e.g. adding and calculating machine. These products are typically built for stock rather than custom built.RAW AND PROCESSING MATERIALS    Raw and party manufactured materials are goods that enter int ... Continue reading---

         

      CHAPTER THREE - [ Total Page(s): 3 ]CHAPTER THREE3.0    RESEARCH METHODOLOGY3.1    RESEARCH DESIGN    The research design used in the study is the combination of personal interview includes NNPC and customer services department while the questionnaire were administered of NNPC numerous customers.3.2    POPULATION OF THE STUDY    Ordinarily, population refers to all people in a given geographical region. In research, the meaning of population goes beyond human beings alone.     Ary and Jacob’s (1976) define ... Continue reading---

         

      CHAPTER FIVE - [ Total Page(s): 1 ]CHAPTER FIVE5.0    SUMMARY, CONCLUSION AND RECOMMENDATION5.1    SUMMARY OF FINDINGS    The study is fashioned to determined the effectiveness of personal selling as a promotional tool in marketing of industrial goods (a case study of NNPC).    It is based on solutions to the identified problems to improved the performance of the sales person in the oil company in order to capture large share of the fuel markets.    The research finding shows that oil companies are expanding intens ... Continue reading---

         

      REFRENCES - [ Total Page(s): 1 ]REFERENCEAfolayan, J.A (2000): Promotional Management and Communication 1st Edition Nigeria; Published by Adewumi Press, Ilorin.David A.A Aaker (1989): Advertising Management 3rd Edition India, Published by private Limited in Prentice Hill.Michael Baker J. (1979): Marketing; N Introductory Text, 3rd Edition Hong Kong; Published by Macmillan Press Ltd.Philip Kotler (1982): Marketing Management Analysis 6th Edition London, Published by Macmillan Press Ltd.Schewe CD (1987): Marketing Principle and ... Continue reading---