• Utilization Of Donabedian Model In Evaluation Of Maternal And Child Healthcare Quality Service

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    • 1.7  Significance of the Study
      According to World Health Organization Report (WHO 2008), maternal and newborn morbidity and mortality continue to be a problem with a huge disparity between developed and developing countries. Therefore, findings from this study might help with recommendations to improve the quality of maternal and child healthcare services thereby reducing maternal and child mortality and achieve Sustainable Development Goal 3 (SDGs) which is Good health and well- being.
      The findings may assist the Federal Ministry of Health in adopting strategies to improve the quality of maternal and child healthcare services through collaboration between stake holders.
      The findings may be useful in National Health Planning and Budgeting to improve the structure of healthcare facilities, training and retraining of staff, supervision, and provision of supplies and transportation for prompt referrals in healthcare facilities.
      Findings may provide useful information on areas of partnering with local and international agencies for complementary role in maternal and child healthcare services.
      The outcome of the study may be used to further challenge health professionals to identify factors influencing quality of maternal and child health care services in Nigeria and need for improvement.
      Findings may add to the existing body of knowledge and would assist in achieving the desired goal of quality maternal and child healthcare services in Nigeria.
      1.8 Operational Definition of Terms
      Quality of Care: Care rendered to women during pregnancy, childbirth, and post-delivery in healthcare facilities in Ile-Ife based on Donabedian Model of quality care, this include the structure, process and outcome of Maternal and Child Health Care services.
      Maternal and Child Healthcare: This is the care rendered to a pregnant woman from the time of conception to the delivery of the baby and care of the baby from birth to 2year in healthcare facilities in Ile-Ife .
      Health Professionals: These are Midwives, Nurses, Community Health officers and Community Health Extension workers that provides Maternal and Child Healthcare services in healthcare facilities in Ile-Ife by the virtue of their training or qualifications.
      Nursing Mothers: Women with babies 0-1year old who have received care during conception, delivery of the baby, after delivery, family planning, immunizations, care of the baby and attends immunization clinic at the time of the study in selected health facilities in Ile-Ife.
      Healthcare Facilities: These are Primary Healthcare Centers (PHCs) and Secondary health facilities (General Hospitals and Comprehensive Health Centers) in Ile-Ife.
      Donabedian Model: This is the conceptual model of quality care developed by Avedis Donabedian in 1966, reviewed in 1980 and 1988. The model was developed to assess quality of care in clinical practice; it has three categories in which information could be gathered for evaluating quality of healthcare services which are structure, process and outcome.
      Structure: This is the physical facilities, human and material resources available in primary and secondary healthcare facilities for maternal and child healthcare services in Ile-Ife.
      Process: This is the care and all actions rendered in Maternal and Child health services by the healthcare professionals. It contains all acts of maternal and child healthcare delivery (i.e. antenatal, intra-natal, postnatal care, neonatal and children care etc.) in healthcare facilities in Ile-Ife and interactions between health personnel and clients including relationships and respectful maternity care in the course of interactions.
      Outcome: This is the effects of maternal and child healthcare services measured by mother’s satisfaction of the care received in Primary and secondary Healthcare facilities in Ile-Ife.
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