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Management/labour Relations And Its Effects On Productivity
[A CASE STUDY OF NITEL PLC, ENUGU]
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As a means of achieving industrial peace, high productivity and
attainment of all organizational objectives, management should regard
and treat labour as the greatest asset of the organization having their
interest in mind and communicating them effectively.
All the factors of production in firms are useless and cannot yield anything without human direction and effort.
Labour
should understand that employers would benefit and be happy if they
should put in all their best to improve productivity and work towards
that. They should see with the management in times of crisis in firms
and maintain their loyalty with the management.
Management should
equally know that their effective communication to labour through the
trade unions, their involving them in decision making, motivating them,
setting up an effective leadership will help to promote relationship
between the two groups and productivity will be on the increase.
An aggrieved worker is usually depressed, has a suggesting or law morale and poor attitude to work which affects productivity.
Thus,
there is need for harmonious understanding between management labour in
any firm in order not to allow the firm to run into chains of problems
which hinders productivity and efficiency.
This study therefore
reviews the importance of good management labour relationship and its
effects on productivity in a telecommunication firm hence NITEl Plc,
Enugu as a case study.
1.2 STATEMENT OF THE PROBLEM
Many factors
have been hindering the good relationship that should exist between
management labour in many organizations which NITEL Plc is not an
exception. This unhealthy relationship between management/labour has a
force which hinders productivity which is the main goal of any oriented
organization.
The neglect of workers’ interest as revealed in certain
behaviours by workers of NITEl Plc, Enugu was observed by the
researcher.
i. Employees may not be satisfied over the management’s
attitude on the handling of performance appraisal system which is not
taken into consideration in areas of training and promotion of staff.
ii.
It is not clear whether there is any motivational incentives for the
staff of NITEL Plc who stand as the key officers of the firm and are
more exposed to risks in the course of discharging their duties.
iii.
Ineffective trade union in NITEL Plc which does not represent the
employees well in the management most often makes the workers feel that
their interest is not protected by the trade union leaders on the
management level.
iv. Employees spend a valuable man-hour discussing
manager’s behaviour as it affects them and this attitude is likely to
affect productivity which is the key objectives of setting up a firm.
1.3 PURPOSE OF THE STUDY
The
purpose of this work is to identify how good management labour
relations of NITEL Plc will help to bring to the knowledge of the
management: specifically, the study seeks to investigate:
1. The
dissatisfied state of the workers over the handling of performance
appraisal records as it concerns promotion and training of staff.
2. The need for motivation in any firm especially as regards to the workers of NITEL Plc.
3. The incompetent trade unionism in the firm which does not make a good representative of the workers.
4. The need for good management labour relationship in a firm such as in NITEL Plc.
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ABSRACT - [ Total Page(s): 1 ]The choice of this topic study: Management/labour Relations and Its Effects on Productivity come up owing to the researcher’s desire to find out the effects relationship of mismanagement labour has on productivity in firms especially its concerns NITEL Plc, Enugu.In order to find out this, questionnaire and personal interviews were used, such factors which should not be neglected like proper communications, the need for motivations allowing workers to participate in decision making especi ... Continue reading---
