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The Demand For Secretarial Service: Its Prospects And Problems
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Segal (1978) describes the female secretary of the upper extremes of
the role m may even deputize for her employer during his absence in the
sense that she will handle the day today affairs, deferring in decision
making at more important level till her boss return.
The United
State Business Management (1965) describe a competent female secretary
as one who is familiar with the full range of her executive
responsibilities and activities her personal ambitions and the
co-relation between his performance goals and organizations objectives.
She is a practical person with intelligent and sound memory to handle
most of the routine without supervision in accordance with the laid
down principles and procedure of the organization.
The service that
make female secretary to be demanded in organization. Female secretary
plan and implement for the smooth running of her office, there is the
need for a female secretary to plan how to utilize her subordinates and
the use of office machines at the appropriate time, preparation of
cinerary in order to know the movement of her boss. For instance, what
need to be done , as the boss will be traveling to Lagos net week on a
four days tour? How will his air ticket be booked in advance and
accommodation? Which of the driver will take him to the airport? His
schedule of time has to be arranged. Otherwise he would be stranded in
his tour and also female secretary serves as public relation office,
because of the nature of her office female secretary prepare and
organized things to be discuss in a meeting for any organization to
achieve its aims and objective, must acquire the service of the female
secretary.
Tarr (19730 said that “planning is to direct a project in a
way that will produce maximum useful work output form a minimum number
of staff.†This implies that planning is the direction of a business
affair for the attainment of set goals.
The demand for secretarial
service in pubic and private organizations cannot be over emphasized, it
is against the background that this study is carried out in Bank of the
North (BON), Union Bank of Nigerian Plc (UBN), Nigerian
telecommunication (Nitel), New Nigerian development Company (NNDC) all
in Kaduna metropolis about prospects and problems of demand for
secretarial service Gem (1984) defined prospect as an “expectations,
chance for success, view or over look. Also Harbby (1991) describe
problems as ‘things that are difficult to deal with or understand “ in
essence, what has proved difficult to solved or deal with understanding
in the secretarial services.
STATEMENT OF THE PROBLEMS
Some
organization predicts that, as we are moving towards paperless office,
the work of a female secretary will be less demanding. Some even thought
that the female secretary lack modern skill and cannot fit in the
offices to day where modern technology foster, because they do not have
the modern training in computers.
Most organization under-estimate the services/ role played by the female secretary in an organization.
On the other hand, most of the female secretaries do not know the demand of their profession in an organization.
Moreover, female secretary have limited level of promotion which serve as a master obstacle in their career.
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