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The Effect Of Modern Technology On Secretarial Performance
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Having said much on the general effects, it is good to talk or see how
modern technology affects the secretary one by one. Technology has
greatly affected secretarial performance much to the improvement of the
profession. Technology has completely enveloped secretarial performance
in a way that it is now safe for one to say that without technology,
there is no effective secretarial performance.
Some of the ways by which technology has affected secretarial performance includes:
a.
The speed and accuracy with which documents are produced are
unrevealed in the history of human skills (Ukeje 2000)
b.
Technology has enriched secretarial job and this enrichment has
resulted job satisfaction on the side of the secretaries.
(Harding 1985).
c. Technology has brought the whole
world to the secretary’s table he takes organization to the
world and brings the world to the organization. For this
reason, every member of the organization including his boss
respects him (NAPSSON 2002).
d. Technology is gradually revising
the general misconception and poor perception of secretaries
in the society. Instead of their downgrading, they are now
being respected and instead of looking down on secretaries as
in previous cases, they are now being looked upon (NAPSSON
2002).
e. Technology has broadened the scope of secretarial
performance it has severed the secretary from the derogatory
appendage status to an independent member of the organization,
information manager and custodian of organizational
information reservoir.(NAPSSON2000).
1.2 Statement of the problem
It was discovered that many secretaries graduate with low knowledge and
skills of operating machines like computer, duplicating machines etc.
because of inadequacy (Okonye 1992). However most secretaries have
problem in their workplace, because they were unable to operate these
machines.
Another problem uncounted by secretaries is
technological unemployment, which sometimes result from advancement in
technology. The most common technological unemployment occurs
especially when workers have no knowledge of the newly improved
equipment. This problem may result to the displacement of the
secretary.
Furthermore on the problem is that most of the
machines are very costly ands most small- scale organization finds it
difficult to afford them. When they are able to acquire them, they find
it difficult to sponsor their secretaries for the required training.
This study is focus on investigating the extent to which these modern
technology, contributes positively or negatively to the secretarial
performance.
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ABSRACT - [ Total Page(s): 1 ]The aim of this project is to access the Effect of Modern Technology on Secretarial Performance, and also the problems secretaries’ face where there is a technological change or innovation in the office.The researchers selected Institute of Management and Technology (IMT) Enugu as a case study. Questionnaires were distributed, and collected data were analyzed and presented in tables using a simple percentage formula. From the data collected, it was found that if a new modern office mach ... Continue reading---
