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The Impact Of Modern Office Equipment On The Job Performance Of Secretaries
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CHAPTER ONE
INTRODUCTION
1.1 BACKGROUND OF THE STUDY
The development of modern office equipment has brought closer the
“electronic†Office which is the term used in describing the way modern
office is developing the development of modern office equipment has made
it possible for workers to be versatile in their career. Additionally,
ethnological challenge has brought about Job changes in organization
structure (Abdullahi 2002).
Anyautonhu (1987) opined that the use of
modern office equipment in the highly industrialized countries has made
so much progress in the world of business that people now evaluate its
true impact on the secretary in particular and workers in generally.
Increasing use of modern office equipment trends to create some
uncertainties and insecurity on the part of the workers.
As a result,
there is this fear of human labour displacement in the minds of the
workers which can create unemployment to many people especially those
with little knowledge of manipulating these machines.
Within the last
two decades many achievements were recorded in the area of
technological office work which would have been too cumbersome without
the use of these office technologies. Now job opportunities are generate
to everybody for the secretary wishing to match the challenge.
Anionwu
(1993) is of the opinion that as new machines and equipment are
developed new skill and knowledge are required by the secretary for the
operation of these modern facilities. The development and installation
of modern equipment have made possible an office processing revolution
by offering everyone means every of sending and retrieving information
quickly and cheaply. Within an organization throughout the world, office
work generally is about handling and processing of information despite
the write use of the telephone and computers. Office work has also been
associated with paper pusher (Burn, 1985) the modern office machine
according to Ohakwe and Chukwumezie (2002) are those tools or
instruments that are use to perform office functions. These machines are
of immense importance to every worker and to the organization of all
sizes. This implies that with the of modern office equipment every
establishment aims at enhancing productive onward movement towards
achieving great effectiveness and efficiency in organization objective.
However,
with the current pace in the development of technology worldwide,
modern office equipment is experiencing a dramatic evolution. This has
actually been made possible because of the introduction of telephone
which has gone revolutionized from analogue of digital. Cowless to
modern cellular system.
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ABSRACT - [ Total Page(s): 1 ]This research was conducted to ascertain the impact of modern office equipment on the secretary’s performance in selected government establishments in Owerri municipal. Related literature was reviewed to determine the advantage of these equipments to the secretary for effective performance. The four likert point and grand mean score were used to analyze the data collected. it was discovered from the data collected and analyzed the responsibilities of a secretary in modern office, what are ... Continue reading---
