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The Impact Of Modern Office Equipment On The Job Performance Of Secretaries
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Today, the functions of secretaries have
shifted from the use of traditional equipment such as manual typewriters
to statistical ones like electronic typewriter, computer, photo copies
fast machine, word processor and telephone computer. Analysis system
(RAS) and computer information management, Dictating and recording also
affect secretary performance. Alozie (1995) opines that in the past many
offices were organized traditionally so that many people handling the
same sheet of paper as it passes through the organization. Today, this
procedure has changed and will continue to changes as new technologies
are introduced in the working places.
Nwosu (1996) also remarked that
office work would have been very cumbersome and indeed unattained
without those modern equipment Elendu (1988) noted that modern office
equipment from the most important tools which when put into proper use
bring about efficiency in work.
Okafor (1987) stated that for rearly
three decades secretaries performance has been portrayed as the
application of skills of business operation, he further stated that
recent development have called for an indeed dictated the need for a new
orientation on the impact of modern office equipment in secretary’s
performance following the above assertions one can say that the
secretary has been identify as key factor in the fulfillment of
organizational goals, keeper of secrets and resources person in every
organization sincere effort should be made to provide her with adequate
modern equipment, this will enable her cope with challenges passed by
the global emphasis on office machines it was rightly observed by some
authors that modern office equipment has led to highly skill secretaries
which in effect have resulted to the increased in competence and
efficiency in productivity of the secretaries achievement in an
organization.
1.2 STATEMENT OF THE PROBLEM
Technology has
brought a lot of change in the globe today and one of the major problems
facing secretarial duties in today’s office the increasing cost of
securing required modern office equipment that could aid then to perform
on their duties more effectively efficiently and be result oriented it
is also factual that most of the secretaries find it difficult to be
dynamic in skill acquisition and new knowledge to handle these fast
changing equipment.
The cost of training and retraining of
secretaries of the increase in both public and private sector. Another
problematic issue which the researcher intends findings out is the
effects which these modern equipment have created on secretarial
duties. Sometime, the organization finds it difficult to procure some
of these machines as result of easy damage or lack of availableilitiy
of spare parts to put them in order, more so, inadequate finding of
some establishment make it difficult for such organization to operate it
difficult, for such organization not operate under the use of modern
office equipment in the office there by making the secretarial duties to
be seen irrelevant.
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ABSRACT - [ Total Page(s): 1 ]This research was conducted to ascertain the impact of modern office equipment on the secretary’s performance in selected government establishments in Owerri municipal. Related literature was reviewed to determine the advantage of these equipments to the secretary for effective performance. The four likert point and grand mean score were used to analyze the data collected. it was discovered from the data collected and analyzed the responsibilities of a secretary in modern office, what are ... Continue reading---
