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Benefits Of Information Technology On The Job Performance Of Secretaries Employed
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The secretaries would benefit mostly from the findings of the study by
understanding how information technology could enhance their
performance. The study will also be an eye opener to them, since
information technology poses threat to their career. The study will also
help managers and top executives on how best to utilize secretaries and
especially on delegating their duties to them.
The study is
also meant to help other researchers conducting research on information
technology and its impact on performance of secretaries. They would be
able to use it as a source of reference for literature review.
1.6 Scope of the Study
The
study focuses on the roles information technology plays among
secretaries and also looked at he specific challenges facing secretaries
in utilizing information technology.
1.7 Definition of Terms
The
terms used in this study which have unique meaning that could be
subjected to different interpretations by different readers of this
project report are as follows:
Benefit An advantage or profit gained form
something.
Information All types of equipment and programs
Technology Which are used in the processing of
information (Rackham, 2001).
Job performance An individual’s output in terms of quality
and quantity expected from every employee in a particular job.
Secretary
An executive assistant who possesses a mastery of office skills, who
demonstrates the ability to assume responsibility without direct
supervision, who exercise initiative and judgement, and who makes
decision within the scope of assigned authority (Okolo A.N, 2012).
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ABSRACT - [ Total Page(s): 1 ]The major benefit of this study was to determine the benefits of information technology on the job performance of secretaries employed in polytechnics in Federal Polytechnic Oko. The population of the study consists of 74 secretaries in Federal Polytechnic Oko. Four research questions were formulated which guided the study. A 40–item structured questionnaire was developed and validated. Percentage responses were used to answer the research questions. The major findings of the study were: ... Continue reading---
