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The Status And Impact Of Office Managers On Modern Business Organizations
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CHAPTER ONE
INTRODUCTION
1.1 BACKGROUND OF THE STUDY
The
office manager has a great impact on every modern business
organizations. According to Pigors & Myers (1984:55), an office
manager is the life-blood of any office. As he has contributed greatly
to the progress and improvement made by his organization. Aluiko
(1998:10) asserted, an office manager is one that perform some or all
the basic functions of management to some degree either regularly or
occasionally. In addition to the above, an office manager can also be
known and seen as one that controls or in charge of office machines and
equipment and also does the work of an office without supervision.
Poor
performance of duties and poor relationship with people (customers,
co-workers, and sub-ordinates) can contribute to ruin the business or
make the business to perform poorly. According to Nna (2011:109), effort
must be made to make sure good human relationship are maintained in an
organization. if the organization’s goal and objectives must be
achieved. Every modern business organizations cannot do without an
office as it function as the centre of all information that goes out and
comes in to the organization.
According to Nna (2011:4) The place
where all activities of the organization take place is the “officeâ€. No
modern business organization can achieve it’s goals without an office
and the manager.
In the primitive age according to Nna (2011:19),
business transactions were carried out without an office but through
personal contacts and in their houses. But as a result of technological
advancement, organizations cannot do without an office manager as a
result of office machines and equipment that are bought and brought into
the office which needs someone to control and manage it, the office
manage became so important that the office cannot function by itself.
The
office manager is saddled with a lot of responsibilities in the modern
business organizations and offices as he also stand the task of advising
his firms or organization on the type of machines and equipment that
should be bought into the office that can enhance increase productivity
and he also aid in thorough supervision of sub-ordinates.
1.2 STATEMENT OF THE PROBLEM
Poor
office management has greatly been a predicament in most offices or
organization because most office task have been mishandled by
incompetent hands, mostly these have greatly affected the productivity
of the organization. the presence of an office manager is of great
important to resolve these defilement and improve proper co-ordination
and communication among staff.
Record keeping processes and task
generated by the change of automated office management which in turn
dictates changes in office procedures in order to maintain a flow of
production in offices, posses a challenge to record managers.
Lack of
training by the organizations has been a problem that the office
managers face in the modern business organizations as a result of
technological advancement, new machines and equipments are been brought
into the organization which the office managers may need training in
order to operate.
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ABSRACT - [ Total Page(s): 1 ]The aim of this project is to find out the status and impact of an office manager in modern business organizations. To be able to carry out this study, the researcher reviewed relevant literature on the issue to form the theoretical base of the subject. Two examples of the purpose of study sued are: (i) to delete the wrong impression of the public on the major function of the office manager. (ii) To find out the impact of an office manager in modern business organization. The main instrument u ... Continue reading---
