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Assessment Of Competencies Required By Secretaries In Secondary Schools
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1.4 SIGNIFICANNCE OF THE STUDY
This
study will contribute to the re-examination of the skills of school
secretaries, the expansion of their work in this contemporary era. It
will also help the executive of secondary schools to understand the
importance of secretaries should possess to enable them perform their
duties.
The findings of this study will help secondary school
administrators to have a better administration. In allocation of duties
the findings of the study will help them to know the necessary skills
and attributes the secretaries should possess to enable them serve their
organization well. It will also help the secretaries in secondary
schools to realize themselves as the image maker of the school.
1.5 RESEARCH QUESTIONS
The study sought answers to the following research questions:
1. What are the communication skills required of secretaries employed in secondary schools?
2. What are the computer skills required of secretaries in secondary schools?
1.6 DELIMINATION OF STUDY
This study is delimited to the knowledge and skills required of
secretaries employed in secondary schools. It focused on the
communication skills and computer skills of secretaries employed in
secondary schools.
1.7 DEFINITIONS OF TERMS
ASSESSMENT: The evaluation or estimation of the nature quality or ability of someone or something.
COMPETENCIES: Having the necessary skill or knowledge of doing something.
SECRETARY: A person employed by another person, society or corporation for the purpose of conducting correspondence.
MANAGEMENT: Is the act of managing or able to cope.
ADMINSTRATIVE: Of or relating to administering or administration.
ASSISTANCE: A person who assists or helps someone else.
RESPONSIBILTIY: A duty, obligation or liability for which someone is held accountable.
ORGANIZATIONS: An organized body of people with a particular purpose, especially a business, society, association e.t.c.
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ABSRACT - [ Total Page(s): 1 ]The major purpose of this study was to determine the assessment of competencies required by secretaries in secondary schools in Aguata Local Government Area of Anambra State. The population of the study comprises of 30 secretaries in 21 secondary schools in Aguata Local Government area. Two research questions were formulated which guided the study. A structured questionnaire was formulated which guided the study. A structured questionnaire was developed and validated percentage were used to answ ... Continue reading---