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Professional Ethics In Secretarial Practice And The Level Of Job Performance Of Secretaries
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CHAPTER ONE
1.0 INTRODUCTION
1.1 BACKGROUND TO THE STUDY
Ethics
is the systematic study of the norms of human behavior. It is the
discipline which studies the moralities of human conduct and the
principle of moral behavior.
It relates to character and conduct in
terms of the distinction between knowing what is right from those things
that are wrong. Equally, ethics contributes the principle by which
people can live together successfully in a sustainable society. Omole
(2002) says Ethics is the shared normative values which any society
holds dearly and are used to judge the behavior or performance of any
member of that society. It set out the minimum acceptable behavior which
any member should attain to be regarded as a good ambassador of the
society.
Ethics is more difficult to enforce than law as in other
profession, it is also better to allow the individual practitioners
conscience to be his or her guide and judge. The secretary like their
typist sp, indulges in so many inethical acts because of money and some
other vices.
Jereny Benthan (1848-1932) and John Staff Mills
(1870-1931) concluded by saying “for one to be morally upright virtuous
or his action to be morally justified, he should bring about great
amount of happiness to quite a lot of people.
There are certain
actions which human beings will condemn as morally wrong. The society at
large frowns, at embezzlement, rogues, adulterers, liars etc and they
are said to be involved in immoral actions. However, actions like
hospitality, respect for human life, honesty and trustfulness are
regarded as moral actions.
Omoregbe (1993), says “Ethics is concerned
with fundamental principles of morality where some actions are labeled
as either good or bad, right or wrong, ethical or unethical. Moral
historians are of the opinion that although what is held to be right or
good concept of right or wrong are generally universal. Moral concept
change as social life changes.
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ABSRACT - [ Total Page(s): 1 ]This research project was carried out using The Polytechnic Ibadan, Adeseun Ogundoyin Campus, Eruwa as a case study.Categories of Secretaries and HOD/HOU were used to gather information on the above topic. Questionnaire and interviews were methodology adopted.It was discovered that training played a major impact on the Job performance of Secretaries, but it is not is isolation as other factors also contributed to the performance of Secretaries.It was recommended among other terms that student an ... Continue reading---