-
Evaluation Of The Performance Of A Professional Secretary And A Computer Operator In An Organization
CHAPTER ONE -- [Total Page(s) 3]
Page 3 of 3
-
-
-
1.4 RESEARCH QUESTIONS
i) How does the modern office technology aid the planning and smooth running of the organization?
ii)
What are the factors that hinder promotional opportunities of
professional secretaries and computer operators in an organization?
iii) What are the various roles and duties played by professional secretaries and computer operators in an organization?
iv) Why are there demands for professional secretary services and computer operators in an organization?
1.5 SIGNIFICANCE OF THE STUDY
This
study, when completed would be of great importance to the secretaries
in practice and secretaries in training as well as the management of
various organizations in the following ways:
i) To the
secretaries in practice and training: The study will help them to
understand the qualification needed for one to assume a secretarial
position in an organization.
ii) It will help those willing
to take secretarial profession to appreciate the fact that being a
secretary is not to be attached to a typewriter as a typist but rather a
call to greater responsibilities in an office.
iii) It will
help the secretaries in practice and in training to know the
responsibilities or duties of a professional secretary in an
organization as compared to computer operators.
iv) The study will be of help to Managers in job placement in an organization.
1.6 SCOPE OF THE STUDY
The
study covers the empirical evaluation of the performance of
professional secretaries and computer operator in an organization. It
also examines the role of professional secretaries and computer
operators in the smooth running and planning in an organization as well
as the identification of the factors responsible for lack of promotional
opportunities of professional secretaries and computer operators in an
organization.
The study equally examines the duties of professional
secretaries as compared to computer operators in an organization as well
as the examination of the reasons why the services of professionals
secretaries and computer operatos are required in an organization,
1.7 LIMITATION OF THE STUDY
Some
of the major constraints the researchers encountered in putting up this
research include lack of time, lack of willingness to give information
by respondent and also limited resources.
1.8 DEFINITION OF TERMS
Secretary: An individual employed to deal with correspondence and routine office work.
Computer Operator: An individual who enters data into computer, process it and produce result/information of the process.
Performance: This is the rate of carrying or completing a task.
Organization: A group of people who put up resources and services for a particular purpose.
Evaluation: This is a medium of assessing performance among individuals.
Professional: An individual who belong to a profession skillful and conscientious.
CHAPTER ONE -- [Total Page(s) 3]
Page 3 of 3
-
