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The Problems And Prospects Of Ict To The Secretary
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CHAPTER ONE
1.0 INTRODUCTION
1.1 BACKGROUND OF THE STUDY
Information technology as defined by the Information Technology Association of America (ITAA) is the study, design, development, implementation, support or management of computer based information systems, particularly software applications and computer hardwareâ€. It deals with the use of electronic computer software to convert, store, protect process, transmits and securely retrieved information.
It has been observed that the term Information technology has been broaden explicitly to cover the field of electronic communication and therefore it is abbreviated as ICT (Information and Communication Technology), and it can also be referred to as IT and standing for Information Technology. Consequently, whether it is Information Technology or Information and Communication Technology, we are simply refereeing to one which preferably the researcher calls the Information and Communication Technology (ICT). Information and Communication Technologies has today virtually become synonymous with the computer. It is the technology that supports activities involving the storage, manipulation and communication of information, which has been integrated into one easy to use system of data processing, delivery and management. Muhammad,(2007).
Ngurukwem, (2005) observed that ICT is a convergence of technologies that include the computer and microprocessor technology, communication satellite technologies and networking technology.
However, there are some problems associated with the ICT which include; introduction of malicious code, acts of terrorism, system hardware and software failure and natural or environmental disaster, attacks on the system by external networks or hacker, users initiated issues either through error or malicious act, et cetera. Therefore, strategies have to be employed in order to prevent this danger for suitable development.
There is no doubt that the Secretary remains the life-wire of any organization. Contributions and effectiveness of a secretary depends on how he/she can cope with the modern technologies. However, with the development of new technology, secretarial profession is becoming increasingly challenging and more sophisticated compared with the common traditional role of Secretaries.
The science of computing has developed quickly and large, therefore, the researcher feels it is important to understand the problem associated with ICT applications on the secretary’s profession, recognizing the vital roles secretaries play in organizations.
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