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The Changing Roles Of The Secretary In The Ict Era: Problems And Prospects
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On the early days the secretarial profession was limited to typing,
writing and transcribing of shorthand only. But today, it is far
beyond this, it involved functions as sorting and retrieving of
information passing on information and so on with the help of manual
electronic equipment. A secretary assistance to an executive,
possessing mastery of office skills and ability to assume
responsibilities without direct supervision who display initiative,
exercises judgment and makes decision within the scope of his/her
authority. The secretary also handles more office jobs, makes and
takes decision on behalf of his/her organization. But because of the
aforementioned about information communication technology, there are
controversies about the future of the secretary in information
communication technology.
The term information communication
technology was first widely employed in 1981 to describe the equipment
and system, which were being introduced in both private and public
sectors, to create, store and distribute information since, then, the
term has abbreviated to (I.C.T.).
The key feature of modern
technology is its ability to deal with information in one form or the
other. Trend has been towards using ways of interconnecting the
various types of equipments so as to integrate their functions and
manage them effectively. Underpinning the definition of “ICT†lies
on the modern which provides a helpful explanation of the way in which
computers process information.
Information communication technology
as the broadly based technology needed to support information systems,
which many people today refers to as computer equipment, which aids to
increase profit margin and enhance planning, and organization by the use
of very fast, accurate and flexible devices in the business society.Â
Efficiency in offices many people believe, is a vital factor in the well
being of an organization as it can affect productivity.
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